DEPARTMENT: Sales
REPORTS TO: General Manager / Director of Operations
TYPE: Full-time
LOCATION: Ely, Iowa
EDUCATION: Bachelor’s Degree or Years of Experience
EXPERIENCE: 2+ Years of Professional Experience
Date posted: February 13, 2023
WHO WE ARE LOOKING FOR
Dan & Debbie’s Creamery is a small modern-day dairy production facility and retail store located in Ely, Iowa. It is our mission to provide our region with a unique farm-to-table dairy experience through the production of small batch, exceptionally-made dairy products; all while adding value to our family dairy
farm with sustainability, innovation and animal welfare in mind.
We are searching for a highly motivated, dedicated, and passionate Events + Retail Manager who will actively and creatively provide an exceptional experience for customers visiting the creamery. This person
will become an intricate part of our progressive team environment and will help us build and grow our connection with consumers. This person must have the ability to adjust quickly to changing conditions, relishes in tackling challenges in a fast-paced environment and delivers results with confidence and kindness.
Our ideal candidate thrives in a social environment; is creative, detail-oriented, and is a go-getter who can provide superb leadership and customer service at every turn. This role will support and drive our retail sales initiatives necessary to achieve sales goals. The best candidate for our company is someone who can manage the daily details and use big-picture thinking to ensure a truly remarkable and one-of-a-kind experience.
WHAT YOU’LL ACCOMPLISH AND EXPERIENCE
• Oversee the creamery retail store operations by creating an exceptional culture, centered around top-notch customer service
• Manage a retail team by effectively recruiting, selecting, orienting, motivating and training
• Develop an expert knowledge of the retail store and product offerings available to customers while actively finding new local products to bring into our store
• Develop and provide new employee training, and on-going trainings for all retail personnel
• Model standards of excellence in customer service through direct interaction and handling customer feedback
• Plan, coordinate and execute creamery hosted events including but not limited to: set-up/teardown of events, logistical planning, research, customer service, and the overall organization of event materials
• Creatively come up with new events and ways to increase brand awareness, drive traffic and increase sales at the retail store
• Create merchandising displays that increase sales and are visually appealing to customers
• Manage our education and tour program by scheduling, communicating, coordinating and assisting in on-site private tours
DESIRABLE PREVIOUS EXPERIENCE
• Leadership, management and supervisory experience
• Sales experience
• Customer service experience
• Training experience
• Connection to agriculture or passion for local foods
• Communication skills both oral and written
• Google Drive, Gmail and Microsoft Suite including (Excel, Word and Power Point) experience
WHY DAN & DEBBIE’S CREAMERY
Dan & Debbie’s Creamery, Inc. is a privately held corporation that was founded in 2016 that uses sustainably produced milk from our family farm to make small batch, high quality dairy products. The shop connected to the production facility is home to ice cream by the scoop and a small market full of local Iowa-made products from farmers, growers and producers. As a company we believe in: integrity and honesty, working together as a team, leading our industry, trying new things through innovation, taking care of our land and resources, and going above and beyond to get the job done.
Dan & Debbie’s Creamery, Inc. offers a unique work-life balance and environment. Our unique benefits package includes a Simple IRA Retirement Plan with company match, cell phone reimbursement, weekly product allowance, a generous employee discount, flex time and development opportunities to help you grow your professional career.
If you’re interested in this job please apply by sending your resume and salary requirements to josie.rozum@gmail.com.
DEPARTMENT: Sales
REPORTS TO: General Manager / Events + Sales Manager
TYPE: Part-time
LOCATION: Ely, Iowa
EXPERIENCE: None required
Date posted: January 31, 2023
WHO WE ARE LOOKING FOR
Dan & Debbie’s Creamery is a small modern-day dairy production facility and retail store located in Ely, Iowa. It is our mission to provide our region with a unique farm-to-table dairy experience through the production of small batch, exceptionally-made dairy products; all while adding value to our family dairy
farm with sustainability, innovation and animal welfare in mind.
We are searching for a highly motivated, dedicated, and passionate people whoe who will actively provide an exceptional experience for customers visiting the creamery. This person does not have to have any previous work experience, but they do need to come with a positive attitude and a willingness to work.
Our ideal candidate will learn a great deal of transferrable skills that they can carry with them the rest of his or her life.
WHAT YOU’LL ACCOMPLISH AND EXPERIENCE
SKILLS REQUIRED
WHY DAN & DEBBIE’S CREAMERY
Dan & Debbie’s Creamery, Inc. is a privately held corporation that was founded in 2016 that uses sustainably produced milk from our family farm to make small batch, high quality dairy products. The shop connected to the production facility is home to ice cream by the scoop and a small market full of local Iowa-made products from farmers, growers and producers. As a company we believe in: integrity and honesty, working together as a team, leading our industry, trying new things through innovation, taking care of our land and resources, and going above and beyond to get the job done.
Dan & Debbie’s Creamery, Inc. offers a unique work experience where we offer flexible scheduling to accomodate other extra curriculars.
If you’re interested in this job please stop in our store to fill out and application. We’d love to meet you!
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