WHO WE ARE LOOKING FOR
Dan & Debbie’s Creamery is a small modern-day dairy production facility and retail store located in Ely, Iowa. It is our mission to provide our region with a unique farm-to-table dairy experience through the production of small batch, exceptionally-made dairy products; all while adding value to our family dairy
farm with sustainability, innovation and animal welfare in mind.

We are searching for a highly motivated, dedicated, and passionate Events + Retail Manager who will actively and creatively provide an exceptional experience for customers visiting the creamery. This person
will become an intricate part of our progressive team environment and will help us build and grow our connection with consumers. This person must have the ability to adjust quickly to changing conditions, relishes in tackling challenges in a fast-paced environment and delivers results with confidence and kindness.

Our ideal candidate thrives in a social environment; is creative, detail-oriented, and is a go-getter who can provide superb leadership and customer service at every turn. This role will support and drive our retail sales initiatives necessary to achieve sales goals. The best candidate for our company is someone who can manage the daily details and use big-picture thinking to ensure a truly remarkable and one-of-a-kind experience.

WHAT YOU’LL ACCOMPLISH AND EXPERIENCE
• Oversee the creamery retail store operations by creating an exceptional culture, centered around top-notch customer service
• Manage a retail team by effectively recruiting, selecting, orienting, motivating and training
• Develop an expert knowledge of the retail store and product offerings available to customers while actively finding new local products to bring into our store
• Develop and provide new employee training, and on-going trainings for all retail personnel
• Model standards of excellence in customer service through direct interaction and handling customer feedback
• Plan, coordinate and execute creamery hosted events including but not limited to: set-up/teardown of events, logistical planning, research, customer service, and the overall organization of event materials
• Creatively come up with new events and ways to increase brand awareness, drive traffic and increase sales at the retail store
• Create merchandising displays that increase sales and are visually appealing to customers
• Manage our education and tour program by scheduling, communicating, coordinating and assisting in on-site private tours

DESIRABLE PREVIOUS EXPERIENCE
• Leadership, management and supervisory experience
• Sales experience
• Customer service experience
• Training experience
• Connection to agriculture or passion for local foods
• Communication skills both oral and written
• Google Drive, Gmail and Microsoft Suite including (Excel, Word and Power Point) experience

WHY DAN & DEBBIE’S CREAMERY
Dan & Debbie’s Creamery, Inc. is a privately held corporation that was founded in 2016 that uses sustainably produced milk from our family farm to make small batch, high quality dairy products. The shop connected to the production facility is home to ice cream by the scoop and a small market full of local Iowa-made products from farmers, growers and producers. As a company we believe in: integrity and honesty, working together as a team, leading our industry, trying new things through innovation, taking care of our land and resources, and going above and beyond to get the job done.

Dan & Debbie’s Creamery, Inc. offers a unique work-life balance and environment. Our unique benefits package includes a Simple IRA Retirement Plan with company match, cell phone reimbursement, weekly product allowance, a generous employee discount, flex time and development opportunities to help you grow your professional career.

If you’re interested in this job please apply by sending your resume and salary requirements to josie.rozum@gmail.com.

WHO WE ARE LOOKING FOR
Dan & Debbie’s Creamery is a small modern-day dairy production facility and retail store located in Ely, Iowa. It is our mission to provide our region with a unique farm-to-table dairy experience through the production of small batch, exceptionally-made dairy products; all while adding value to our family dairy
farm with sustainability, innovation and animal welfare in mind.

We are searching for a highly motivated, dedicated, and passionate people whoe who will actively provide an exceptional experience for customers visiting the creamery. This person does not have to have any previous work experience, but they do need to come with a positive attitude and a willingness to work.

Our ideal candidate will learn a great deal of transferrable skills that they can carry with them the rest of his or her life.

WHAT YOU’LL ACCOMPLISH AND EXPERIENCE

• Assist the creamery retail store daily functions are met by providing exceptional service of products and service to customers.
• Providing a top notch welcome to customers upon arrival and thank them for visiting us at the completion of their visit or transaction
• Assist customers with comments, questions and concerns
• Serve up smiles with the scoops of ice cream ordered by customers
• Engage with customers in a sincere and friendly manner while they are with us; encouraging them to experience everything we have to offer and suggest products
• Keep the store shelves, cooler and freezer fully stocked with products
• Responsible for daily prep-work and clean-up, ensuring that all areas of the store are maintained, clean and well organized and reflect the standards of our brand
• Work as a team to achieve department goals as set forth and communicated
• Develop an expert knowledge of the retail store and product offerings available to customers
• A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role
• Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability

SKILLS REQUIRED

• Excellent customer service skills (friendly, courteous and willing to help)
• Must work well with a team
• Positive and hardworking
• Must be available for a minimum of 3 four-hour shifts between 9:00 a.m. and 10:00 p.m. Monday through Sunday (depending on the season)
• Basic reading and math skills
• Basic computer skills
• Ability to multi-task and problem-solving skills
• Ability to stand for an entire shift
• Must be at least 15 years of age to apply
• Lift, push and carry weight limits up to 50 pounds

WHY DAN & DEBBIE’S CREAMERY
Dan & Debbie’s Creamery, Inc. is a privately held corporation that was founded in 2016 that uses sustainably produced milk from our family farm to make small batch, high quality dairy products. The shop connected to the production facility is home to ice cream by the scoop and a small market full of local Iowa-made products from farmers, growers and producers. As a company we believe in: integrity and honesty, working together as a team, leading our industry, trying new things through innovation, taking care of our land and resources, and going above and beyond to get the job done.

Dan & Debbie’s Creamery, Inc. offers a unique work experience where we offer flexible scheduling to accomodate other extra curriculars.

If you’re interested in this job please stop in our store to fill out and application. We’d love to meet you!